Course Curriculum

    1. Welcome!

    1. Communication Habits Build Your Reputation

    2. A Moment of Self-Reflection

    1. Write With Clarity - and Build Trust

    2. Before You Click Send: Client Update Checklist

    3. Issue Spotting Hypothetical - Client Memo

    1. Managing Clients' Expectations

    2. Quiz: Clarifying Expectations

    1. How to Tell Clients Things They Don't Want to Hear

    2. A Moment of Self-Reflection

    3. Quiz: Will You Know How to Tackle These Client Scenarios?

    1. Master the Rules of Intrafirm Communication

    2. Quiz: When and How to Escalate an Issue to Your Supervising Attorney

About this course

  • 16 lessons
  • 1 hour of video content

Instructors

Lee Burgess

Co-Founder - The Law School Toolbox

Lee Burgess is a co-founder of the Law School Toolbox and the Bar Exam Toolbox, resources that demystify legal education and help aspiring lawyers thrive. Her mission is to revolutionize legal education and professional development. Lee’s advice has been featured in a variety of publications, including LexisNexis, Business Insider, ABA Student Lawyer, Ms. JD, Greenhorn Legal, Happy Go Legal, and others.

Lee worked in a large law firm before becoming a private California bar exam tutor and law school tutor. She also served as an adjunct faculty at Golden Gate University School of Law and University of San Francisco School of Law, where she earned her JD cum laude.

Yuliya LaRoe

Founder and CEO - LeadWise Group

Yuliya LaRoe is the founder and CEO of LeadWise Group, an award-winning law firm consulting and coaching company. For nearly 15 years, she has coached and trained over 5,000 lawyers at AmLaw 100 and 200 firms nationwide.

Prior to founding LeadWise, Yuliya practiced law at an AmLaw 100 firm for nearly a decade. She holds a J.D. from USC School of Law, an MBA from Boston University, and is a Professional Certified Coach credentialed by the International Coaching Federation.

Yuliya’s expertise has been featured by the ABA, NALP, PDC, ALM, Law Practice Today, and Attorney at Work.